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Contact Us

Due to the high volume of incoming requests in the wake of COVID-19, we are not accepting refund requests by phone at this time. Please email your request to refunds@brownpapertickets.com.
United States & Canada
Hours: 6am – 10pm Pacific Time, every day

Mexico, Asia Pacific & Africa
Hours: 13:00 – 05:00 UTC, every day



Mexico:
01 800 681 9316


Australia:
1800 768 216


New Zealand:
0800 441 279


Hong Kong:
800 906 070


Singapore:
800 852 3988


South Africa:
080 099 3551

Europe
Hours: 13:00 – 05:00 UTC, every day



United Kingdom:
0800 411 8881


Ireland:
1800 904 120


France:
0 800 91 48 38


Belgium:
0800 79 277


Spain:
900 838 336


Switzerland:
0800 321 024
Support available in English, French, and Spanish.
Assistance disponible en anglais, français et espagnol.
Soporte disponible en inglés, francés y español.

Locations

Our offices are temporarily closed to walk-ups due to COVID-19.

Seattle
220 Nickerson St.
Seattle, WA 98109
United States
Open daily
9:00am – 5:00pm

Bellevue
Meydenbauer Center
11100 NE 6th Street
Bellevue, WA 98004
United States
Monday – Friday
9:00am – 5:00pm

Edinburgh
17-19 Maritime Lane
Edinburgh EH6 6RZ
United Kingdom
Monday – Friday
9:00am – 5:00pm

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